At GuardHexa, we understand that circumstances may change. This Cancellation Policy outlines the procedures and conditions for canceling antivirus and cybersecurity services or subscriptions. By using our services, you agree to the terms described below.
Customers may request cancellation of their subscription at any time by contacting our support team. To ensure smooth processing, cancellation requests should include account details and proof of purchase. Requests submitted within the billing cycle will take effect at the end of that cycle unless otherwise specified.
Once a cancellation request is processed, access to GuardHexa services will be discontinued at the end of the current billing period. Customers will not be billed for subsequent periods. Any data associated with the account may be deleted in accordance with our data retention policies.
Refunds for canceled services are subject to GuardHexa’s Refund Policy. Customers who cancel within the eligible refund period may request reimbursement, while cancellations outside the refund window will not qualify for refunds. Please review our Refund Policy for detailed conditions.
Certain services, including enterprise contracts, customized solutions, and promotional packages, may not be eligible for cancellation. These exceptions will be clearly communicated at the time of purchase.
GuardHexa reserves the right to update or modify this Cancellation Policy at any time without prior notice. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions regarding this Cancellation Policy or wish to request cancellation, please contact us:
GuardHexa is your trusted antivirus and cybersecurity partner, delivering advanced protection for individuals and businesses. We combine innovation, reliability, and compliance to keep your digital world safe.
