At GuardHexa, customer satisfaction is our priority. This Refund Policy outlines the conditions under which refunds may be granted for our antivirus and cybersecurity services. By purchasing or subscribing to our services, you agree to the terms described below.
Refunds are available within 30 days of purchase for customers who are not satisfied with our services, provided that the request meets the eligibility criteria. To qualify, the product or subscription must be unused or demonstrate technical issues that cannot be resolved by our support team.
Certain services, including customized enterprise solutions, promotional offers, and discounted packages, are non-refundable. Renewal fees and partial subscription periods are also excluded from refund eligibility.
To request a refund, customers must contact GuardHexa’s support team with proof of purchase and a valid reason for the request. Approved refunds will be processed within 7–10 business days, and funds will be returned to the original payment method used at the time of purchase.
Customers may cancel subscriptions at any time. Cancellation will prevent future billing, but refunds will only be issued in accordance with the eligibility criteria outlined above. Access to services will continue until the end of the current billing cycle unless otherwise specified.
GuardHexa reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of our services after changes are posted constitutes acceptance of the updated policy.
If you have any questions regarding this Refund Policy or wish to request a refund, please contact us:
GuardHexa is your trusted antivirus and cybersecurity partner, delivering advanced protection for individuals and businesses. We combine innovation, reliability, and compliance to keep your digital world safe.
